GET MORE DONE IN THE FIELD
REMOVE BARRIERS TO FIELD SERVICES PRODUCTIVITY
Maximize Technicians’ Time on the Field with a Digital Work Order
By replacing paper-based Work Orders with a digital app, your technicians can get more done on the field while staying connected with supervisors or managers. They can:
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Receive Work Orders on their mobile phone
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Provide status updates in real time
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Be immediately alerted regarding changes in scheduling or cancellations
Manage Inventory More Effectively
With the ability to provide updates on the go, inventory management becomes easier:
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Gain visibility into truck inventory
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Monitor products used by the field service technician as they are consumed.
Stay On Top of Field Service Productivity
Because data can be collected at every point of transaction, managers can:
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Gain visibility into what technicians are working on at any point in time as well as status updates
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Track performance metrics
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Measure duration of Work Orders
Get Better Insights to Drive Customer Satisfaction
Utilize your data in order to:
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Create preventive maintenance procedures to avoid unforeseen breakdowns and disruptions
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Discover potential causes of service disruptions and how to manage them
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Reduce customer downtime
INDUSTRY APPLICATIONS
OnTheGo's solutions help you provide excellent service experiences to your customers. Powered by Microsoft Dynamics 365 and Office 365, our solutions can help you make smarter decisions, increase profits and reduce costs. Below are examples of some industry applications:
OIL AND GAS
With fungible commodity products in a highly regulated industry, oil and gas companies are under strong competitive pressure.
OnTheGo solutions provide an end-to-end Enterprise Resource Planning solution that offers process optimization and supply chain management to help you meet your customers' demands.
MEDICAL EQUIPMENT SERVICE
Companies that install, maintain and repair medical equipment need dependable technology to help increase their competitive advantage and profitability.
OnTheGo solutions help ensure positive customer experience with effective product support and maintenance, while abiding with regulatory compliance.
INDUSTRIAL SERVICE
Highly reliant on the skills of their field force, Industrial Services organizations need a better way to track field performance and ensure the quality of their services.
OnTheGo solutions help provide an easier way to manage field personnel, driving higher efficiency.